Pre-Order The Light Phone
We're really looking forward to sharing the Light Phone this fall. As a thank you for your patience, we are able to offer a limited time discount of $25 off of your pre-order cost.
Shipping October 30th, early November delivery.
Why am I having to put money down?
We have always taken pre-orders since our initial Kickstarter campaign ended in late June 2015. We did not want to open pre-orders until we had a solidified production timeline which we have now secured. The reservation was a way to be fair by giving our interested users the opportunity to pre-order chronologically. We're excited to be able to offer a $25 discount to our first pre-orders.
We are sorry for any confusion this process might have caused. There is no additional payment after the pre-order, you are essentially buying the phone in advance. You can chose not to pre-order, wait until October 30th and we will put any remaining phones that did not get pre-ordered on the website for immediate purchase. It is likely that we may pre-sell the entire next batch. We will try to produce as many phones as we can, however our customized parts have pretty long lead times.
When will I get my phone?
We expect to have all the pre-orders shipped by October 30th. Shipping times vary by region, but are typically 2-7 days. We have solidified our production timeline and included a buffer, but there is always a risk in manufacturing hardware due to a variety of factors that something might get delayed. We will be prompt in our communications if there is a slip in the timeline, and do everything in our power to ensure that we hit our late October goal.
What about a SIM card?
The Light Phone is an unlocked 2G GSM phone that requires an active Nano SIM. The Light Phone is standalone phone that does not rely on tethering (i.e. Bluetooth) for connection, and it will work regardless of its proximity to your smartphone. Unfortunately the provide SIM/platform that we provide to US customers is not available internationally. The Light Phone will not be able to automatically mask outgoing calls as your primary number. We appreciate your understanding.
International Shipping & Customs
We're happy to ship the phone internationally however, we cannot provide SIM cards, pre-paid minutes, or power adapters. You will also be responsible for any customs fees. Customs fees vary depending on the country you are in so we would recommend checking with your customs office before you place your order. We won't be able to provide a refund if you reject the shipment due to customs fees. We appreciate your understanding, customs is very much out of our control.
If you have any other questions, please feel free to reach out to us